Terms of Use

Effective 23 August 2026. This document is in force for use of Aurelia World from this date.

1. Contracting entity and scope

These Terms form an agreement between you and Global Solutions Management LLC("GSM", "we", "us" or "our"), the operator of Aurelia World. "Aurelia World" and "Aurelia" refer to the platform, products and services operated by GSM and do not identify a separate legal entity.

If you use Aurelia World for a school, education group, employer, sponsor or other organisation, you confirm that you have authority to bind that organisation. A signed order form, master services agreement, data processing addendum or other written agreement with GSM takes priority over these Terms where it expressly says so.

2. Children, eligibility and verified access

Aurelia World does not provide open self-registration for children. Under-16 accounts are created only through a verified parent or guardian, school or approved organisation flow. Age bands and safeguards may differ by country where local law requires a different threshold. We may require additional age, identity, guardian or institutional verification where reasonably necessary for safety or legal compliance.

Adults must provide accurate information, keep credentials secure and must not allow an unauthorised person to use their verified role. A child must never be asked to defeat or work around age-separation, guardian-consent, moderation or safety controls.

3. Guardian and institutional responsibilities

Guardians are responsible for information and permissions they provide, including decisions to request wider sharing of a child's work. Schools and organisations are responsible for ensuring that their authorised users have a legitimate role, that they have authority to provide information to Aurelia World, and that their use of the service complies with the laws and policies that apply to them.

Nothing in these Terms transfers GSM's own legal duties to a parent, school or organisation. Where law places an obligation directly on GSM as platform operator, controller or processor, GSM remains responsible for that obligation.

4. Safety rules and acceptable use

Every user agrees not to:

• exploit, groom, sexualise, threaten, harass, bully or endanger a child or any other person;
• attempt to contact a child outside approved, supervised platform pathways;
• bypass age separation, permissions, moderation, access controls, rate limits or security measures;
• upload unlawful, infringing, malicious, deceptive, hateful, sexually explicit or otherwise prohibited content;
• publish personal contact information, precise location information or other sensitive data about a child without a lawful and approved reason;
• scrape, harvest, reverse engineer, probe, attack, overload or interfere with the service or another user's account;
• use Aurelia World to train an external model, build a child profile for advertising, or commercially exploit children's personal data;
• impersonate another person, school or organisation or misrepresent authority, achievements or identity; or
• use the service in breach of sanctions, export controls or other applicable law.

Our Community Standards and safeguarding rules form part of these Terms. We may use automated signals and human review to detect or assess safety, fraud, security and content-policy concerns. Wider publication remains subject to the permission and moderation process applicable to the relevant content.

5. Child privacy and private drafts

A child's private draft is not made visible to a parent, school or other audience merely because that adult sponsors or supervises the account. Guardians receive the permission information needed to make approval decisions, while access to child content is limited by the product's role and sharing rules. We may access content where necessary to provide the service, investigate a report, protect a child, maintain security or comply with law.

6. Content ownership and licence to GSM

Users retain ownership of content they lawfully create and upload. For a child, ownership remains with the child or other lawful rights-holder. No ownership is transferred to GSM simply by using Aurelia World.

You grant GSM a worldwide, non-exclusive, royalty-free licence to host, copy, process, format, scan, moderate, transmit and display content only to the extent reasonably needed to operate, secure and improve the contracted service, honour approved sharing settings, maintain records required by law, and protect users. This operational licence ends when the content is deleted from active systems, subject to lawful retention, security backups, safeguarding records and dispute evidence.

You must have the rights needed for anything you submit. GSM may remove or restrict allegedly infringing material and may terminate repeat infringers where appropriate.

7. AI-assisted features

AI-assisted features are tools, not people, teachers, therapists, doctors or emergency services. Outputs can be incomplete or wrong and should be checked before relying on them. Child-facing AI is intended to remain bounded and age-appropriate. Users must not use AI features to obtain harmful instructions, evade safety controls, impersonate a person or misrepresent authorship. Where a feature materially assists a work, Aurelia World may require an authorship or assistance label.

8. Subscriptions, institutional fees and taxes

Paid plans renew for the billing period shown at checkout unless cancelled in accordance with the cancellation method made available for that plan. Prices, renewal frequency, taxes and any material recurring-payment terms will be shown before purchase. Payment is processed by an authorised payment provider; GSM does not need to receive full card details in order to provide the service.

Consumer cancellation, refund and cooling-off rights vary by jurisdiction. Nothing in these Terms removes a mandatory right that cannot lawfully be waived. Institutional fees, renewal, termination and refund terms may instead be set out in the applicable order form or master agreement.

9. Schools, education groups and organisations

Institutional customers must administer accounts only for legitimate educational, safeguarding, community or programme purposes agreed with GSM. They must not use access to build unrelated commercial profiles of children, contact children outside approved channels, or disclose platform data to unauthorised third parties.

The parties' data-protection roles depend on the processing activity. For institution- directed education records, GSM may act as a processor/service provider on the institution's documented instructions. For account security, fraud prevention, safeguarding, platform integrity, billing and GSM's own legal compliance, GSM may act as an independent controller. Institutional customers should review the applicable Data Processing Addendum before transferring regulated student records.

10. Moderation, reports and appeals

GSM may restrict visibility, remove content, disable features, preserve evidence or suspend accounts where we reasonably believe it is necessary for child safety, security, legal compliance or enforcement of these Terms. Where appropriate, we will provide the responsible adult or institution with a reason and a route to request human review. Safeguarding, law-enforcement or confidential investigations may limit what we can disclose.

11. Third-party services

Aurelia World relies on carefully selected infrastructure, security, communications, translation and payment providers. Third-party services may have their own terms and privacy notices. GSM is responsible for its own selection and use of processors as required by applicable law, but is not responsible for a separate third-party service a user independently chooses to access outside Aurelia World.

12. Service availability and changes

We aim to provide a reliable service but do not promise uninterrupted or error-free operation. We may change, suspend or discontinue a feature for safety, legal, technical or commercial reasons. Where a paid change materially reduces a consumer's service, we will provide any notice, remedy or cancellation right required by applicable law.

13. No professional or emergency service

Aurelia World is a creative, educational and community technology platform. It is not a school, childcare provider, medical or mental-health service, legal adviser, emergency service or statutory safeguarding authority. If someone is in immediate danger, users should contact the appropriate local emergency or child-protection service rather than rely on the platform.

14. Warranties and liability

Nothing in these Terms excludes or limits liability that applicable law does not permit us to exclude or limit, including mandatory consumer rights. Subject to that rule, the service is provided on an "as available" basis and GSM does not guarantee that every user-generated statement, AI output, opportunity, verification or third-party item is accurate or suitable for a particular purpose.

For business and institutional customers, and to the maximum extent permitted by law, GSM will not be liable for indirect, incidental, special, punitive or consequential loss, loss of profit, revenue, goodwill or anticipated savings, and GSM's aggregate contractual liability arising from the service will not exceed the fees paid or payable by that customer to GSM for the affected service during the 12 months preceding the event giving rise to the claim. This business liability allocation does not apply where prohibited by law or to liability that cannot lawfully be limited.

15. Business-customer indemnity

To the extent permitted by law, a school, organisation or other business customer will defend and indemnify GSM against third-party claims caused by that customer's unlawful instructions, unauthorised disclosure of data, infringement of third-party rights, or material breach of these Terms, except to the extent the claim was caused by GSM's own breach or wrongdoing. Consumer families and children are not subject to this business indemnity clause.

16. International use

Aurelia World is designed for global use, but features, age rules, payment availability and institutional processing may vary by location. GSM may restrict, defer or adapt a feature where necessary to comply with local law. Access from a country does not mean that every feature is legally or commercially offered in that country.

17. Governing law and mandatory local rights

For business and institutional customers, unless a signed agreement states otherwise, these Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law principles. For consumers, this choice applies only to the extent permitted by law and does not deprive a consumer of mandatory protections or courts that cannot lawfully be displaced in the place where they live.

18. Suspension, termination and survival

We may suspend or terminate access for material breach, non-payment, fraud, security risk, safeguarding risk, legal requirement or repeated infringement. Guardians and customers may request account closure subject to retention obligations. Provisions that by their nature should survive termination — including ownership, accrued payment obligations, lawful retention, liability limitations and dispute provisions — continue to apply.

19. Assignment and corporate transactions

GSM may assign or transfer these Terms, together with the service and associated rights and obligations, to an affiliate or successor in connection with a reorganisation, financing, merger, acquisition or sale of business, subject to applicable privacy and consumer law. A business customer may not assign its agreement without GSM's prior written consent except where its signed agreement permits it.

20. Changes and notices

We may update these Terms to reflect legal, safety, security or product changes. If a change materially affects paid rights or how personal data is handled, we will provide the notice and choices required by applicable law. If any provision is unenforceable, the remainder continues in effect to the fullest extent permitted by law.

21. Contact

Contract, legal and account questions may be sent through our contact page. Safety concerns should use our report-a-concern route.